Effective Date: April 24, 2026
Ti-MAX Institute (“we”, “our”, or “us”) is committed to protecting the privacy of individuals who visit our website or contact us through our online forms. This Privacy Policy outlines how we collect, use, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We collect personal information that you voluntarily provide through our contact and registration forms, including:
- Name
- Email address
- Phone number
- Message content
We may also collect limited technical information such as IP address and browser type for website functionality and security.
2. How We Use Your Information
We use the information you provide to:
- Respond to inquiries and requests
- Provide information about our courses and services
- Communicate with you regarding registration or participation
- Maintain internal records
We do not use your information for unsolicited marketing without your consent.
3. Consent
By submitting a form on our website, you consent to the collection and use of your personal information as described in this policy.
You may withdraw your consent at any time by contacting us (see Section 8).
4. Disclosure of Information
We do not sell, trade, or rent your personal information.
Your information may be shared with trusted third-party service providers (such as website hosting or email providers) solely for the purpose of operating our website and communicating with you. These providers are required to protect your information.
Some data may be stored or processed outside of Canada.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Safeguards
We take reasonable measures to protect your personal information, including secure hosting environments and restricted access to data.
However, no method of transmission over the Internet is completely secure.
7. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if necessary.
8. Contact Information
If you have any questions about this Privacy Policy or wish to access, update, or delete your information, please contact:
Ti-MAX Institute
55 Bridgeport Road East, Waterloo, Ontario N2J 2J7
888-978-1332
info@timaxinstitute.com
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.